Shipping policy

ETA: ESTIMATED TIME OF ARRIVAL:

Estimated time of arrival or delivery timeline will be between 2 to 5 working days.

DOMESTIC / LOCAL  INDIAN SHIPPING:

We understand how important it is for you to get your items quickly, so we make every effort to process your order the same day you place it or the very next business day.

  • Free shipping on orders above 599/-
  • Delivery Usually take 4-5 working days for domestic orders.
  • All orders processed by the next business day
  • We ship by most reliable and popular shipping company Bluedart, Tirupati , Delhivery etc
  • All orders come with tracking numbers.
  • Shipping times are subject to location, distance and our logistics partners. Please order in advance to avoid any festival rush or time bound delivery. 

DELIVERY PROCESS:

  • All our order deliveries are OTP based (One time password) deliveries which means the delivery person will ask you an OTP which you will receive on your mobile device from Naman Arts at the time of delivery.
  • Please verify if the delivery guy has your package with him before telling him your delivery OTP.
  • Please keep in mind that never tell this OTP on call or text if the person is not physically present in front of you with your package in his custody.
  • Be sure that the package you received is not tampered.
  • Be sure to shoot a 360 degree parcel opening video so we can assist you for any trouble.
  • If you have received an OTP for your package but never received your package then its your duty to immediately contact inquire.namanarts@gmail.com or our customer support number ☎ +91-7859865422 by call or WhatsApp with in 24 hours of receiving of the OTP.
  • Our customer support number will be available on:

Customer support days & timings:

 Working Days  Timings
Monday 10am to 6:30pm
Tuesday 10am to 6:30pm
Wednesday 10am to 6:30pm
Thursday 10am to 6:30pm
Friday 10am to 6:30pm
Saturday 10am to 6:30pm
Sunday OFF

 

Recommended